SupportCategory: QuestionsNetwork Server Stack for LoRaWAN in google cloud "Internal Server Error"
Olivia Stasny Staff asked 2 years ago

We are in the process of setting up your Network Server Stack for LoRaWAN in google cloud following your guide and have completed the first steps described in the following link: When we try to click on the “visit the site” to access the UI we get redirected to an “internal server error” which means we can’t continue the setup. (see attached screenshots) Could you please advise how to resolve this? Thanks.

1 Answers
Olivia Stasny Staff answered 2 years ago

After investigating this issue, we have determined that an error in the installation script results in an incorrect folder structure for the application web page.  The server is running properly but the incorrect folder structure prevent the access web page from being displayed properly.  Connect to the server using the SSH button on the configuration page and execute the commands listed in the attached “GCPPatch.txt” file to correct the problem.  Once this has been done, the “Visit the Site” button should work properly.