Products Covered and Duration of Warranty

This Limited Warranty applies to physical goods, and only physical goods, purchased from Unbounded Labs, Inc. The term “product” means an Unbounded Labs device or system, it’s features, conversions, upgrades, elements, or accessories, or any combination of them. The product purchased shall be free from defects in material and workmanship from the date of shipment by Unbounded Labs, for 1 calendar year (365 days).  

Production Status

Each product is manufactured from new parts, or new and serviceable used parts (which perform like new parts). In some cases, the product may not be new and may have been previously installed. Regardless of the product’s production status, Unbounded’s warranty terms apply.

Terms of the Warranty

Unbounded Labs, Inc. warrants that the product you have purchased from Unbounded or an Unbounded Labs, Inc authorized reseller is free from defects in materials and workmanship under normal use during the warranty period. The warranty period begins on the day of shipment from Unbounded.  The warranty extends  only to the original purchaser. It is not transferable to anyone who subsequently purchases the product from you. It excludes all expendable parts.

During the warranty period, the Unbounded Service and Repair Center will repair or replace defective parts with new parts or, at the option of Unbounded, serviceable used parts that are equivalent or superior to new parts in performance.

This Limited Warranty extends only to products purchased from Unbounded or an Unbounded Labs, Inc authorized reseller. This Limited Warranty does not extend to any product that has been damaged or rendered defective (a) as a result of accident, misuse or abuse; (b) as a result of an act of God; (c) by operation outside the usage parameters stated herein; (d) by the use of parts not manufactured or sold by Diagraph; (e) by modification of the product; (f) as a result of war or terrorist attack; or (g) as a result of service by anyone other than Diagraph or a Diagraph authorized reseller or authorized agent.

EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, UNBOUNDED LABS MAKES NO OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DIAGRAPH EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS EXPRESS LIMITED WARRANTY.

Limitations of Remedy

Unbounded Labs, Inc is not liable for any damages caused by the product or by the failure of the product to perform, including any lost profits, lost savings, incidental damages, or consequential damages. Diagraph is not liable for any claim made by a third party or made by you for a third party.

This limitation applies whether damages are sought, or a claim made, under this warranty or as a tort claim (including negligence and strict product liability), a contract claim, or any other claim. This limitation cannot be waived or amended by any person. This limitation of liability will be effective  even if Unbounded or an authorized Unbounded Labs representative has been advised by you of the possibility of any such damages. This limitation of liability, however, will not apply to claims for personal injury.

USA State Laws

Some states do not allow limitations on how long an implied warranty lasts. In such states, the limitations or exclusions of this Limited Warranty may not apply to you.

This Limited Warranty gives you specific legal rights. You may also have other rights that may vary from state to state. You are advised to consult applicable state laws for a full determination of your rights.

How do I obtain Warranty Service?

For a defect during the warranty period, you will need a Return Material Authorization (RMA) number before you can return the product. Contact Unbounded or an Unbounded Labs authorized reseller to obtain an RMA number and return label to send back the defective item. A reference of your RMA number must appear on the outside of the shipment when possible. Unbounded Labs is not responsible for any loss or damages incurred in shipping. An Unbounded Labs Test Engineer will perform and validate all warranty claims.

What is not covered by this warranty?

  • Product purchased from anyone other than Unbounded or an Unbounded Labs authorized
  • Product purchased outside the United
  • Damage from misuse, abuse or
  • Damage from use outside the product’s usage or storage
  • Damage from use of parts not manufactured or sold by Unbounded Labs.
  • Damage from modification or incorporation into other
  • Damage from repair or replacement of warranted parts by a service provider other than an Unbounded Labs authorized service
  • Damage to or loss of any product or equipment.

Damage from failure to perform preventative maintenance